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Recommendation by Relationship 
Presenter: Rachel Wall, RDH, BS Release Date: 5/9/17
Credits: 1 CEU, Free Self-Study Expiration Date: 5/9/25
  Reviewed: 2022        

Ever see your patients lost in the dental aisles of your local retail store? The salesperson there doesn’t know your patients’ risk but YOU do. You have the knowledge to match product recommendations with your patients’ risks for oral disease. Wouldn’t you rather see them walking out the door of your practice with professional oral care products customized just for them? Simply put, there’s no reason you shouldn’t provide homecare and therapeutic products to your patients. This CE webinar will provide research-based reasons for creating customized homecare solutions for your patients. You’ll learn how to recommend and dispense products while strengthening the relationships you’ve built with your patients and helping to protect their dental investment.

Upon completion of this CE webinar, the student will be able to
• Explain ways to build strong patient relationships while increasing patient compliance for homecare recommendations
• Discuss how to create a customized, home care plan including products that address patients’ unique risk factors
• Guide their dental team to get on the same page with common product recommendations
• Explain the benefits of both in-office dispensing and retail recommendation   ( disclaimer , ADA CERP Statement )

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