Welcome to the Classroom
Verbal Skills Matter - What Patients Want: Whiter Teeth, Fresher Breath 
Presenter: Rhonda Savage, D.D.S. Release Date: 12/17/14
Credits: 1 CEU, Free Self-Study Expiration Date: 12/17/20
  Reviewed: 2017        

You might say, "But patients in the economy aren't accepting whitening as an option!" True, not all patients have the same capacity to spend money on elective procedures. However, whether you work with Zoom, or another system, you'll find that the discussion opens the doors for conversation. Your team needs to be knowledgeable and able to talk about the pro's and con's of each system with the patient.

If you would like to do more cosmetic dentistry (including replacing amalgams or stained composites) and your team is enthusiastic about the whitening process, your patient will benefit. When the staff discusses whitening with my patients, my production and collection go up. Patients listen to team members differently. We know that times have changed in the dentistry. However, improved dental technology can help your patients maintain their health, and what patients still want, if they can afford it, is whiter teeth and fresher breath.

Upon completion of this CE webinar, the student will be able to:
• Deliver an optimal new patient experience
• Understand the importance of verbal skills and creating value
• Become more familiar with whitening options
• Appreciate the value of the diagnostic protocol   ( disclaimer , ADA CERP Statement )

View Class   Click button to view this training. Desktop Version

Click the arrow to view the training material.

Take CE Exam
To earn CE credit and qualify for the related promotion you must pass the CE exam.

Class Notes

You must be logged in to take notes for this class.
PRESENTER INFORMATION
RESOURCE LIBRARY
Document(s) available in the Resource Library: 10     visit library »
SPECIAL PROMOTIONS
Take advantage of these valuable Philips Oral Healthcare promotions!    learn more »
Keep me informed about special offers, exclusive and new information.
x

REQUEST FORM


Your Name
Your Phone
Zip Code
Country
Your Email
I would like to request:
  •  In-office demo
  •  In-office Lunch & Learn (CEU)
  •  Product brochures
  •  Product samples (if applicable)
  •  Clinical research and literature
Additional Comments
Please answer =

x

Email the Presenter

Please login or create your free account
before using this feature.